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This new edition of the book on the Consumer Protection Act, 2019 provides a comprehensive analysis of the updated consumer protection law landscape. Here are the key features:

1. Commentary on Consumer Protection Law: The book serves as a standard and reliable commentary on consumer protection law, offering insights into the legal framework and its practical application.

2. Coverage of New Provisions: It examines in detail the provisions of the new Consumer Protection Act, 2019, which repealed the Consumer Protection Act, 1986. The book highlights the changes introduced by the new Act, including provisions related to e-commerce, the establishment of the Central Consumer Protection Authority (CCPA), and stricter norms for misleading advertisements and product liability.

3. Analysis of Judicial Decisions: The authors incorporate notable decisions of the Supreme Court and High Courts, providing readers with insights into how the courts interpret and apply consumer protection laws in various cases.

4. Thorough Examination of Provisions: The book thoroughly examines the various provisions of the Act, presenting a detailed analysis of its structure and implications. It covers key aspects such as the forums for dispute resolution and the formalities required for invoking the jurisdiction of consumer tribunals.

5. Focus on Cyber Crimes: In this edition, the authors undertake extensive research on the effectiveness of the Consumer Protection Act, 2019, in addressing cyber crimes related to consumer protection. This aspect reflects the evolving nature of consumer protection in the digital age.

Overall, this edition of the book provides practitioners, scholars, and consumers with a comprehensive understanding of the legal framework governing consumer protection, with a focus on recent developments and emerging challenges in the field.

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